Welcome to MR T&T LLC. By using our website, submitting a request, or using any of our services, you agree to these Terms and Conditions.
Services
MR T&T LLC provides non-medical, service-based concierge and support services through its business offerings, including senior concierge services and related service-based work.
Our services may include errands, transportation coordination, companionship, scheduling, household support, technology help, and other related concierge services.
We do not provide medical care, nursing care, emergency services, or legal advice.
Eligibility
By using our website or services, you confirm that you are at least 18 years old and legally able to enter into this agreement.
Scheduling and Availability
Service appointments and job opportunities are subject to availability. We may reschedule, decline, suspend, or cancel requests or assignments at our discretion.
Payments
Fees, deposits, and payment terms will be disclosed before services begin. Payment is due according to the terms provided at booking, in a service agreement, or in a posted job arrangement. Late or unpaid balances may result in service suspension or account restrictions.
Cancellations
If you need to cancel or reschedule, please notify us as soon as possible. Cancellation fees may apply if notice is not provided within the required timeframe.
Client and Worker Responsibilities
All users of our services and platform agree to provide accurate information, follow instructions, communicate professionally, and act in a respectful manner. Clients agree to provide safe access to the location where services are being performed and any necessary details needed to complete the requested service.
Anyone applying for or accepting a posted job through our platform agrees to perform the work honestly, safely, and professionally, and to complete assignments only if they are qualified and able to do so.
Behavior and Standards
We expect all users, clients, contractors, and workers to maintain professional conduct at all times. This includes being respectful, courteous, truthful, and appropriate in communication and in person.
We reserve the right to deny service, remove access, suspend accounts, or refuse job participation if we believe any person has engaged in behavior that is unsafe, abusive, harassing, dishonest, discriminatory, disruptive, threatening, fraudulent, or otherwise inconsistent with our company standards.
Background Checks and Screening
MR T&T LLC may require background checks, identity verification, reference checks, training verification, or other screening before a user is approved to take on jobs posted through our platform.
Approval to create an account, view jobs, or apply for work does not guarantee final approval to perform a job. We may accept, reject, suspend, or remove any applicant or worker at our discretion, subject to applicable law.
By using our platform, you agree to provide accurate and complete information and authorize us, where permitted by law, to verify your identity, experience, credentials, and background. Some jobs may require additional screening, licensing, insurance, certification, or other qualifications before assignment.
Limitation of Liability
To the fullest extent allowed by law, MR T&T LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or job platform. Our total liability for any claim related to a specific service or job shall not exceed the amount paid for that specific service or assignment.
No Medical or Emergency Services
Our services are not intended for medical emergencies or urgent safety situations. If there is an emergency, call 911 or local emergency services immediately.
Third-Party Services
We may help coordinate with third-party providers, vendors, contractors, or transportation services. We are not responsible for the acts, omissions, pricing, policies, or performance of any third party.
Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with the operation of the site, or use the site for unlawful purposes.
Privacy
Your use of our website and services is also subject to our Privacy Policy, if posted separately.
Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be effective when posted on our website unless otherwise required by law.